Troubleshoot

🛠️ Fix most of your problems without additional help!

FormPermissions-Mobile.mp4

If you are on a phone or tablet and you get this error?

Google has not made an APP for Google Forms :(

This means you need to "sign-in" to the internet browser which opens when you click the Quiz/ Test/ Form

Check out the video here and it will explain how to fix this - SUPER easy to fix and if you need help - remember to email helpdesk2@farrarmerprimary.co.za

I can't join a class from my phone...

Assignments.mp4

Why does it keep asking for "permission" or request permission???

Chrome-Profiles.mp4

Can't join a classroom? Google Classroom doing weird things? Create a Chrome Profile Check the email!!!

whereIS my work.mp4

Where is my work?!

I was working and then my work didn't save!!! Help!

How to add pics/vids from my phone?

You can use Google Drive to anything...

Forgot you password or email?

Solutions to other problems

I unenrolled from a class...OR...My class is missing!

  1. Check you're in the correct email account

  2. Go to http://farrarmereprimary.co.za/gc/

  3. Look for your class code & copy it

  4. Go back to Google Classroom and click the big [̲̅+] (the plus sign) towards the top RIGHT of the screen

  5. Click Join Class

  6. Paste the class Code and JOIN

  7. Remember to be in the correct email address @farrarmereprimary.co.za or the class code will not work


Classroom Language is wrong!

  1. Sign in with your school email address

  2. Go to https://myaccount.google.com

  3. Click Data & Personalization (on the left of the page)

  4. Look under the heading "General Preferences for the Web"

  5. Click 🌐 Language (change the language)

Clear common issues - Clear Browser "Cache"

  1. In Chrome click the "ice-cream" menu or the little "snow man"

    • Click The three little dots ⋮ top right of the browser

    • Click history-->history

    • OR type chrome://history/ in the address bar and push enter

  2. Click "Clear Browsing Data" on the left of the page and clear the history

  3. Look at which settings you'd like to clear, we recommend all settings (NOTE this may clear saved login details for some pages)

ContactTeacher.mp4

How to contact my Teacher?

Use the class comments or email!